Skip to content

Field notes from the porch

Practical advice for hotels, hospitals and venues on valet handovers, liability and guest arrivals.

Fresh scratch on the door of a dark blue car parked at night, the kind of damage that starts a valet parking dispute

The moment your valet takes the key, the car is your problem

Every scratch settled with a free dinner is revenue quietly walking out of the hotel.

Read the piece 7 min read